Shipping and Returns
At Safran Everyday, we are committed to providing quality products and exceptional service. We understand that sometimes a return or exchange may be necessary, and we’re here to assist you.
Shipping Information
Free Shipping: Enjoy free shipping on all orders over $75!
Flat Fee for Smaller Orders: For orders under $75, a shipping fee of $3-$8 applies.
Processing Time: Orders are processed and shipped within 5 business days to ensure prompt delivery.
Returns & Exchanges
We want you to be completely satisfied with your purchase.
Returns:
Please use our prepaid shipping label for returns. A $7 fee will be deducted from your refund.
Exchanges:
Exchanges are free—there’s no charge to swap for another item.
To initiate a return or exchange, log in to your account and follow the provided instructions.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately. We’ll resolve the issue at no cost to you and provide instructions for returning the item if necessary.
Return Timeframe
All returns must be initiated within 14 days of receiving your order. Returns requested after this period may not be accepted.
Refunds
Refunds are issued via the original payment method within 14 days of receiving and inspecting the returned item.
Product Care
Powder-Coated Home Goods: Powder coating provides a durable finish found on items like bicycle frames and outdoor sculptures. To keep your powder-coated products looking their best:
Use a soft cloth and mild soap with warm water for cleaning.
If you have questions about caring for a specific Safran Everyday product, please don’t hesitate to reach out.
We want your purchases to last—and look as great as they make you feel!
Contact Us
Have questions or need help? Reach out to our customer support team, and we’ll be happy to assist you.
Safran Everyday reserves the right to modify or update this policy without prior notice.