Shipping
& Returns

• Orders of $150 or more ship for free.
• Shipping fees for all other orders range from $7–$12
• Orders are processed and shipped within 7 business days.

Exchanges and returns are accepted within 14 days of delivery. A $12 return shipping fee will be deducted to cover the prepaid label. Seconds and items marked Final Sale can’t be returned or exchanged.

International returns are accepted within the same 14-day window. Return shipping is at the customer’s expense, and we’ll issue your refund once the item arrives back to us.

To start a return, log in to your account and follow the instructions. If you did not create an account at checkout, please reach out to us and we’ll help initiate the return. For exchanges, please contact us directly.

If your item arrives damaged or defective, please contact us within 7 days of delivery. We’ll resolve the issue at no cost to you and provide return instructions if needed.

Safran Everyday is a small studio, and once a package leaves our hands, it’s in the care of our shipping partners. If something goes missing, we can’t automatically refund or replace it, but we won’t leave you on your own. We’ll open a search with the carrier and work through every claim option we have to get it resolved.

We’re not a big-box store that can simply absorb the cost, so we truly appreciate your patience and understanding while a claim is sorted out. To help your order arrive safely, please ship to a secure location where packages won’t be left out in the open.

Returns must be initiated within 14 days of receiving your order. Returns after this period may not be accepted.

Refunds are issued to the original payment method within 14 days of receiving and inspecting the returned item.